Smart Vacuums – Delivery and Returns Information
On this page, you’ll find our delivery & returns information. We aim to process and dispatch your order within 48 hours – Monday to Friday. We will notify you by email, once your order has been dispatched. Orders received from close of business Friday 2.30pm through Sunday, will be processed on Monday.
Delivery Times: UK – Typically 3-5 Working Days.
If you have not received your delivered order within 7 working days of placing your order, please contact us via the form on our Contact Page, with details of your order.
Delivery Costs: UK Addresses:-
We charge a flat courier rate; £9.95 for the whole of the UK –
Should you wish to return an item, please contact via email with details of your order number, this can be found on the email correspondence you have received from us.
We suggest sending items back via courier that uses a trackable option. When returning goods to us, it is your responsibility for the safe return of such items.
Once returned items are received back, we will then process your refund within 2-3 working days. A full refund less P&P charges will be applied.